BigCommerce Shipping Software: How to Choose the Right Mix

bigcommerce shipping software

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BigCommerce shipping software is any tool that handles shipping for a BigCommerce store, from the shipping settings built into the BigCommerce control panel to apps that add advanced checkout rates or cheaper label buying. BigCommerce alone covers shipping zones, flat and free shipping, real-time carrier quotes and basic label printing; separate shipping software becomes worth it when you need discounted labels, faster batch fulfillment or rules the built-in tools can’t express.

This guide shows what BigCommerce does natively, the kinds of shipping software that plug into it, and how to pick the right mix for your order volume and carriers.

BigCommerce shipping software automating order fulfillment and label creation

What Shipping Features Are Built Into BigCommerce?

Every BigCommerce store manages shipping under Settings › Shipping, which BigCommerce splits into three parts: the shipping origin (where you ship from), shipping zones (where you ship to) and shipping methods (the options and charges shoppers see).

Built-in featureWhat it doesLimit to know
Shipping originSets the ship-from address used for quotes and labels, and decides which carriers you can enableOne origin address only with the basic tools
Shipping zonesDefine where you ship by country, group of countries, state or ZIP codeShoppers outside every zone see an “out of delivery zone” message
Static quotesFree shipping, flat rate, ship by weight or order total, and pickup in storeYou set and maintain every charge yourself
Real-time quotesLive carrier quotes at checkout from USPS, UPS, FedEx, Canada Post, Royal Mail, Australia Post and Zoom2uUses your own carrier account; carriers shown depend on your origin country
Built-in USPS labelsBuy and print USPS labels from the order screenUSPS only
Ship items screenCreates shipments, splits orders, prints packing slips and adds tracking IDsLabels from other services need the tracking ID typed in or imported

For a store shipping a handful of domestic orders a day from one location, these tools can be enough. Most growing stores outgrow them on label cost and fulfillment speed first.

When Does a BigCommerce Store Need Separate Shipping Software?

BigCommerce’s own documentation points merchants to its App Marketplace for advanced storefront quoting and label printing. In practice, stores add shipping software when one of these needs appears:

  • Label cost: you want UPS or USPS labels below the retail counter price without negotiating a carrier contract.
  • Carrier choice: the built-in label tool prints USPS only, and you also ship UPS.
  • Volume: buying labels one order at a time slows fulfillment once you ship dozens of orders a day.
  • Multiple origins: you ship from more than one warehouse or use dropshippers, which the basic tools don’t support.
  • Complex rules: per-product, per-zone shipping options or freight quotes at checkout, which BigCommerce says need an advanced shipping integration.
  • Freight: some orders are palletized and need LTL quotes rather than parcel labels.

What Types of Shipping Software Work With BigCommerce?

BigCommerce shipping software falls into a few categories, and many stores combine one checkout tool with one fulfillment tool. Knowing the category keeps you from paying for features you won’t use.

Software typeWhat it doesBest for
Checkout rate enginesReplace or extend BigCommerce’s checkout quotes with rules, multiple origins and freight quotingStores with complex catalogs or several warehouses
Label and fulfillment platformsImport BigCommerce orders, compare carrier services and buy labels in batchesStores that want cheaper labels and faster packing
International shipping appsHandle customs data, duties display and cross-border carriersStores with a large share of international orders
Freight quoting toolsPrice and book LTL pallet shipmentsB2B and bulky-item sellers
Third-party logistics (3PL)Store inventory and ship orders for youStores that want to stop packing in-house

Our broader guide to shipping software integrations explains how these tools connect to storefronts, and the comparison of shipping software for small business covers what to weigh beyond BigCommerce.

How BigCommerce shipping software calculates real-time shipping rates at checkout

How Do You Choose BigCommerce Shipping Software?

Start with the problem you’re solving, then check each option against the same short list:

  1. Carriers: does it support the carriers you actually use, such as UPS and USPS?
  2. Label pricing: does it give discounted labels, or do you need to bring your own negotiated account?
  3. Fees: is there a monthly subscription, a per-label fee or a volume minimum?
  4. Order import: does it connect to your BigCommerce store so orders flow in without retyping addresses?
  5. Checkout effect: does it change what shoppers see at checkout, or only how you buy labels? These are separate jobs.
  6. Drop-off and pickup: can you get carrier pickups, or drop packages off without a printer?
  7. Insurance and claims: how is coverage bought for high-value orders?

Fees matter more than they look. A subscription priced for large shippers can wipe out the label savings for a store shipping a few hundred packages a month, which is why a free tool with real carrier discounts often wins for small and mid-size stores. Our guide to saving on shipping for small business covers the other levers, from packaging to service choice.

Where Does ParcelPath Fit for BigCommerce Stores?

ParcelPath is free shipping software that integrates with BigCommerce: you connect your store, your orders import automatically, you buy discounted UPS and USPS labels, and ParcelPath writes the tracking numbers back to BigCommerce. It is 100% free, with no subscription, no per-label fee, no minimums and no contracts, and it gives up to 85% off UPS and up to 89% off USPS.

  • Carriers: UPS and USPS for parcels, plus PalletPath for LTL freight.
  • No printer needed: UPS Mobile Barcode labels can be shown at UPS Store locations and USPS Label Broker codes at the Post Office.
  • Pickups and protection: free USPS pickups and Shipsurance package insurance.
  • Scale: more than 44,000 customers use ParcelPath.

ParcelPath works on the fulfillment side; your BigCommerce checkout settings stay as they are. The step-by-step setup is covered in our guide to BigCommerce shipping integration. To see what a label would cost before you connect anything, compare live UPS and USPS rates for a typical order in the ParcelPath rate calculator, and price pallet orders in the PalletPath freight quote tool.

Which UPS and USPS Services Should a BigCommerce Store Offer?

Most BigCommerce stores do well with one economy option, one faster option and one urgent option. These are the main domestic UPS and USPS services and their published delivery commitments:

ServiceDelivery commitmentMax weightBest for
USPS Ground Advantage2–5 days70 lbLightweight orders and an economy checkout option
USPS Priority Mail2–3 days70 lbA faster standard option; free USPS boxes
USPS Priority Mail Express1–3 days, money-back guarantee70 lbUrgent orders
UPS Ground1–5 business days150 lbHeavier boxes and business addresses
UPS 2nd Day AirEnd of the second business day150 lbGuaranteed two-day orders
UPS Next Day AirNext business day150 lbOvernight orders

USPS Ground Advantage, Priority Mail and Priority Mail Express each include up to $100 of insurance, according to USPS.

BigCommerce shipping efficiency strategies for faster, lower-cost fulfillment

Frequently Asked Questions

Does BigCommerce include shipping software?

Yes. BigCommerce includes shipping settings for origin, zones and methods, static options such as free and flat-rate shipping, real-time quotes from carriers including USPS and UPS, and a built-in USPS label integration. Stores add separate BigCommerce shipping software mainly for discounted labels, UPS labels, batch fulfillment or multi-origin rules.

What is the best free BigCommerce shipping software?

For UPS and USPS shipping, ParcelPath is free BigCommerce shipping software with no subscription, per-label fee or minimums. You connect your BigCommerce store, orders import automatically, tracking is written back to each order, and labels cost up to 85% less with UPS and up to 89% less with USPS; you can print them or use printer-free UPS Mobile Barcode and USPS Label Broker codes.

Can BigCommerce shipping software handle multiple warehouses?

BigCommerce’s basic shipping tools calculate quotes and print labels from a single origin address, and BigCommerce documents that you can’t configure separate origins with them. Stores shipping from several warehouses or dropshippers need a checkout rate engine app from the BigCommerce App Marketplace that supports multiple origins.

Does BigCommerce shipping software change checkout rates?

Only some types do. Checkout rate engines change what shoppers see, while label and fulfillment software changes how you buy labels after the order is placed. BigCommerce’s real-time quotes use carrier quote engines that factor in weight, dimensions, origin and destination, so accurate product weights matter whichever tool you use.

Sources

  • BigCommerce Help Center: Shipping Setup (support.bigcommerce.com/s/article/Shipping-Setup)
  • BigCommerce Help Center: Shipping Methods (support.bigcommerce.com/s/article/Shipping-Methods)
  • BigCommerce Help Center: Shipping Zones (support.bigcommerce.com/s/article/Shipping-Zones)
  • BigCommerce Help Center: Shipments (support.bigcommerce.com/s/article/Shipments)
  • USPS: Compare Mail Services
  • UPS: Shipping Services

Part of our BigCommerce guide. Related: Bigcommerce International Shipping, Bigcommerce Shipping Fulfillment Integration, Bigcommerce Shipping Discounts.