To find your shipping history on FedEx, log in at fedex.com and open the tracking dashboard (Advanced Shipment Tracking), which shows the shipments tied to your account without entering each tracking number. FedEx keeps tracking details for 90 days after delivery. For anything older, use FedEx Billing Online invoices or a signature proof of delivery, which FedEx keeps for up to 18 months.
Which tool you need depends on how old the shipment is and whether you have an account. This guide walks through each method, from a single tracking number to account-wide reports. Our FedEx frequently asked questions guide covers the other account and service questions shippers ask most.
Where Can You See Your FedEx Shipping History?
FedEx spreads shipment records across several tools rather than one history page. Each tool covers a different time window and a different kind of detail:
| Tool | What it shows | How far back | Account needed? |
|---|---|---|---|
| FedEx Tracking (single or multiple numbers) | Status, scan history and delivery details for up to 30 numbers at once | 90 days after delivery | No |
| Advanced Shipment Tracking dashboard | All shipments linked to your login and account, with filters and exportable reports | Active and recent shipments | Yes (fedex.com login) |
| FedEx Ship Manager reports | Shipment and shipment history reports for labels you created in Ship Manager | Depends on your Ship Manager records | Yes |
| FedEx Billing Online | Open, past due and closed invoices, downloadable documents and custom reports | Your invoice history | Yes (enrolled account) |
| Signature proof of delivery (SPOD) | Signature image and shipment details for a delivered Express or Ground package | Up to 18 months | Summary: no. Detailed: yes |
How Do You Find FedEx Shipping History in Your Account?
The fastest route to a full list is the FedEx tracking dashboard, which FedEx calls Advanced Shipment Tracking. It gives visibility into up to 20,000 active FedEx shipments without typing in individual tracking or reference numbers.
- Go to fedex.com and log in with your FedEx user ID.
- Open Tracking and choose the option to track shipments linked to your account.
- Filter or sort by ship date, status, recipient or reference to narrow the list.
- Switch between list and calendar views, or save a custom view to your dashboard.
- Export the results to a report if you need a record outside fedex.com.
You can add other account numbers or addresses to see related shipments, and the dashboard includes delivery documents and images. FedEx notes that the dashboard isn’t currently available on mobile devices, so use a desktop browser. Delivered packages also carry proof of delivery here, including signature images, a photo of the delivery or attempt, and the nearest GPS coordinates where the package was marked delivered.
How Long Does FedEx Keep Tracking History?
FedEx states that tracking information is available for 90 days after delivery for FedEx Express, Express Freight and Ground shipments. After that window, a tracking number search no longer returns the scan history, which is why older records have to come from invoices or proof of delivery.
Saved tracking results have their own, shorter limits. Results saved in your browser stay for up to 15 days or until you clear cookies, and results added to your fedex.com user ID stay accessible for up to 60 days. Signature proof of delivery is kept longest, for up to 18 months for Express and Ground shipments. SPOD isn’t available for SmartPost (now Ground Economy) shipments.
How Do You Find Old FedEx Shipments Without a Tracking Number?
You can search by reference instead. Enter up to 30 references with your FedEx account number to see every matching shipment. Without an account number, enter the reference along with a ship date within the last 15 days, the destination country and the postal code. Our guide to what a FedEx reference number is and how to track by it explains which numbers count as references.
Door tags work the same way. A FedEx door tag number starts with “DT” followed by 12 digits, and you can enter up to 30 of them at once in the U.S. and Canada. If you only know the delivery address, our guide on whether you can track FedEx by address covers what FedEx supports.
How Do You Get FedEx Shipping Records Older Than 90 Days?
FedEx Billing Online is the best source for older shipments, because every billed package appears on an invoice. The account summary lists open, past due and closed invoices, and you can download documents and create customized reports. The first person to register an account becomes its administrator, and FedEx may ask for two invoice numbers issued within the last 60 days to verify the account.
For proof that a specific package arrived, request a signature proof of delivery letter. A summary letter is available without an account number and shows limited city, state and country details. A detailed letter requires your nine-digit account number or a login, and it shows full details only to the shipper or payer. You can request up to 30 SPOD letters at once. If neither tool has what you need, FedEx customer service at 1-800-463-3339 can help with account records.
How Do You Use FedEx Ship Manager Shipment History?
If you create labels in FedEx Ship Manager, the software keeps its own records of processed shipments. The Ship Manager software includes Shipment, Shipment history and FedEx Ground Manifest reports, and you can create, add and edit custom reports. FedEx recommends backing up the Ship Manager database weekly or monthly so you don’t lose that history.
Ship Manager history is also where you go to reprint or correct a label you already created. Our guides on how to print a FedEx label without the instructions page and how to reprint a FedEx label walk through both tasks.
What Can You Do With Your FedEx Shipping History?
Shipping history is most useful when something goes wrong or when you need to account for spending. Common uses include:
- Disputes and claims. A delivery scan, GPS location or signature image supports a claim. Our guide on whether FedEx is responsible for stolen packages explains how that evidence is used.
- Late packages. The scan history shows where a shipment stalled. Our guide to common causes of FedEx delivery delays explains what each delay usually means.
- Reading the codes. Invoices and reports use short service and charge codes, which our list of FedEx abbreviations decodes.
- Private shipments. If you ship blind, our guide to how a FedEx blind shipment works covers what each party sees in tracking.
- Cost reviews. Invoice reports show which services and surcharges you use most, which is the starting point for cutting shipping costs.
If you also ship with UPS or USPS, ParcelPath is free and offers up to 85% off UPS and up to 89% off USPS, and you can compare both carriers for any package in the ParcelPath rate calculator. Our overview of shipping services and solutions compares the main carrier options.
Frequently Asked Questions
How far back can I see my FedEx shipping history?
FedEx tracking shows shipment details for 90 days after delivery for Express, Express Freight and Ground packages. Signature proof of delivery is kept for up to 18 months for Express and Ground shipments. For anything older, check your invoices in FedEx Billing Online, where billed shipments appear by invoice, or ask FedEx customer service at 1-800-463-3339.
Can I see my FedEx shipping history without an account?
Partly. Anyone can track up to 30 tracking numbers at once for 90 days after delivery, and summary proof of delivery letters don’t need an account number. An account-wide history, exportable reports and detailed proof of delivery all require a fedex.com login and, for detailed letters, your nine-digit FedEx account number.
How do I find a FedEx shipment if I lost the tracking number?
Search by reference. With your account number, you can enter up to 30 references and see every matching shipment. Without it, enter the reference plus a ship date within the last 15 days, the destination country and the postal code. Logged-in shippers can also find the package in the tracking dashboard by date or recipient.
Can I download or export my FedEx shipping history?
Yes. The Advanced Shipment Tracking dashboard lets you filter, sort and export reports covering up to 20,000 active shipments. FedEx Billing Online lets you download invoice documents and build customized reports, and FedEx Ship Manager software produces Shipment and Shipment history reports for labels created there.
Sources
- FedEx: Tracking quick help, retention periods, reference and door tag tracking, signature proof of delivery (fedex.com/en-us/quick-help/tracking/f_quickhelp.html)
- FedEx: Advanced Shipment Tracking (fedex.com/en-us/tracking/advanced.html)
- FedEx: FedEx Billing Online (fedex.com/en-us/billing-online.html)
- FedEx: FedEx Ship Manager software, reports and database backup (fedex.com/en-us/shipping/ship-manager/software.html)
Part of our FedEx Frequently Asked Questions guide. Related: FedEx Shipping hub, FedEx Abbreviations, FedEx Blind Shipment.
