How to Ship a Peloton Bike: Prep, Packing and Freight

how to ship a peloton bike

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To ship a Peloton bike, remove the touchscreen, pedals and accessories, wrap the frame, strap it upright to a pallet, and send it by LTL freight; an assembled Peloton is too large for UPS or USPS parcel service. The original Peloton Bike weighs 135 pounds and measures about 59″ long × 23″ wide × 53″ tall, which works out to roughly 211 inches in length plus girth, well past UPS’s 165-inch parcel maximum.

The alternative is an insured moving company, which is what Peloton itself recommends for long-distance relocations. Either way, the prep work is the same, and doing it properly protects both the bike and the 21.5-inch touchscreen that is the part most likely to be damaged in transit.

Why Can’t You Ship a Peloton Bike as a Regular Package?

Weight isn’t the problem: the 135-pound Peloton Bike and the 140-pound Peloton Bike+ are both under UPS’s 150-pound package limit. Size is. UPS caps parcels at 108 inches long and 165 inches in length plus girth, and USPS caps them at 70 pounds and 130 inches, so neither will take a Peloton frame as a parcel.

ModelWeightApprox. dimensions (L × W × H)Touchscreen
Peloton Bike135 lb59″ × 23″ × 53″21.5″
Peloton Bike+140 lb59″ × 22″ × 59″23.8″

Even an oversized box close to those limits would trigger large-package charges, which is why parcel carriers price bulky items like this by size; the guides to UPS dimensional weight and FedEx oversize dimension limits explain how those charges work. A pallet sidesteps the problem, because freight is priced by weight, density and distance instead.

Peloton bike with its touchscreen, prepared for freight shipping

What Are Your Options for Shipping a Peloton Bike?

OptionHow it worksBest forTrade-offs
LTL freight on a palletYou prep and palletize the bike; a freight carrier picks it up and delivers itSelling a used Peloton or shipping one to familyYou do the packing; add liftgate and residential service for homes
Insured moving companyMovers wrap, load and carry the bike with your household goodsRelocating with the bikeUsually only practical as part of a larger move
White-glove freightThe carrier delivers inside the home, unpacks and may set up the bikeRecipients who can’t handle a 135-pound bikeThe most expensive way to ship it
Parcel (screen and accessories only)Ship the detached touchscreen or accessories by UPS or USPSSeparating the fragile screen from the frameThe frame itself still needs freight

For a single bike, LTL freight is usually the most practical route. ParcelPath‘s PalletPath service books LTL freight, and you can price a palletized Peloton in the PalletPath freight quote tool by entering the pallet’s weight, dimensions and pickup and delivery ZIP codes.

How Do You Prepare a Peloton Bike for Shipping?

Peloton’s own relocation guidance asks owners to remove the touchscreen, pedals, water bottle holder and weight holders before any move, lower the handlebars and seat post fully, and tighten every adjustment lever. Note that Peloton’s warranty doesn’t cover damage caused by disassembling, reassembling or moving the bike, so take your time.

  1. Factory reset the touchscreen if you’re selling the bike, so your account and workout history are removed.
  2. Power off and unplug the bike.
  3. Remove the touchscreen. On the original Bike, open the cable retention clip, disconnect the monitor cables and remove the four mounting screws while a helper holds the screen. The Bike+ uses a different method (rotate the screen, unplug the cables and remove two bolts), so follow Peloton’s instructions for your model.
  4. Remove the pedals with a 15 mm pedal wrench. The right pedal unscrews counterclockwise and the left pedal clockwise; they’re marked R and L.
  5. Remove accessories such as the water bottle holder and weight holders, and bag the hardware.
  6. Lower the seat post and handlebars to their lowest positions and tighten the levers.
  7. Photograph the bike and note the serial number so you have a record for any claim.

How Should You Pack a Peloton Bike for Freight?

Pack the touchscreen separately from the frame. Wrap it in foam, sandwich it between rigid cardboard panels cut larger than the screen, and place it in a double-wall box with at least 2 inches of cushioning on every side. Mark the box as fragile electronics, and ship it either on the pallet or as its own parcel.

  • Wrap the frame in moving blankets, with extra padding around the flywheel housing, and stretch-wrap the blankets in place.
  • Secure cables so they can’t snag or pull loose.
  • Use a sturdy standard pallet larger than the bike’s footprint so nothing overhangs the edges.
  • Strap the bike upright to the pallet with ratchet straps through the frame, then add corner boards and stretch-wrap the whole load.
  • Weigh and measure the finished pallet, including the pallet, because LTL carriers reweigh and re-measure freight and bill any difference.

What Paperwork Do You Need to Ship a Peloton?

An LTL shipment travels on a bill of lading, which lists the shipper, consignee, pallet count, weight, dimensions and freight class. Note any special handling, such as “fragile electronics, keep upright,” and any accessorial services you need.

LTL carrier liability is limited by the carrier’s rules tariff and is usually far below the value of a Peloton, so declare the bike’s value and buy coverage that matches its replacement cost. Keep your before-shipment photos until the recipient confirms the bike arrived undamaged, and have them note any visible damage on the delivery receipt before signing.

What Affects the Cost to Ship a Peloton Bike?

Freight pricing for a Peloton depends on the pallet’s weight and dimensions (which set its density and freight class), the distance, and the services at each end. A home-to-home shipment usually needs residential pickup and delivery and a liftgate, because homes don’t have loading docks, and each adds to the price.

  • Keep the pallet compact. Removing the screen and pedals and lowering the posts shrinks the footprint and improves density.
  • Use a business or terminal location at either end if you can, which can remove residential and liftgate charges.
  • Get the weight right. Under-declared weight leads to reweigh corrections after delivery.
  • Compare quotes rather than taking the first one, since LTL pricing varies by carrier and lane.

For the detached touchscreen or accessories, compare UPS and USPS parcel rates in the ParcelPath rate calculator; ParcelPath is free to use and offers up to 85% off UPS and up to 89% off USPS retail rates.

What Mistakes Damage Peloton Bikes in Transit?

  • Leaving the touchscreen attached. The screen sticks out from the frame and takes the first hit if the pallet is bumped.
  • Shipping the bike on its side. Strapping it upright on a pallet keeps weight off the handlebars, screen mount and flywheel housing.
  • Skipping the straps. Stretch wrap alone won’t stop a 135-pound bike from shifting on a pallet.
  • Losing hardware. Bag and label the pedals, screws and bolts, and tape the bag to the frame.
  • Underinsuring. Default carrier liability rarely covers the bike’s value.

If the bike you’re shipping is a regular bicycle rather than a Peloton, the general guide to how to ship a bike covers boxing and carrier choice, and bikes with removable lithium batteries follow the battery rules in how to ship an electric bike.

Frequently Asked Questions

Can you ship a Peloton bike with UPS?

Not as a regular UPS package. The Peloton Bike’s 135-pound weight is under UPS’s 150-pound limit, but its size, about 59″ × 23″ × 53″, adds up to roughly 211 inches in length plus girth, far above UPS’s 165-inch maximum. Ship the frame on a pallet by LTL freight, and send the detached touchscreen by parcel if you like.

Do you have to remove the Peloton screen before shipping?

Yes. Peloton asks owners to remove the touchscreen, pedals, water bottle holder and weight holders before moving the bike. On the original Bike, the screen comes off by disconnecting the monitor cables and removing four mounting screws; the Bike+ uses two bolts. Pack the screen separately in a padded double-wall box marked fragile.

How much does a Peloton bike weigh for shipping?

The original Peloton Bike weighs 135 pounds and the Peloton Bike+ weighs 140 pounds, before packaging. Add the weight of the pallet, blankets and strapping to get the shipping weight; LTL carriers reweigh freight and bill any difference, so weigh the finished pallet before you request a quote.

Does Peloton’s warranty cover damage from shipping the bike?

No. Peloton states that damage or equipment failure resulting from disassembling, reassembling or moving the Peloton Bike or Bike+ isn’t covered under its warranties. That makes careful packing and adequate insurance important; Peloton recommends an insured moving company for long-distance relocations.

Sources

Part of our How to Ship a Bike guide. Related: How to Ship a Dirt Bike.